Information Technology
Activ-IT partners with our clients. We are their support team. We work beside them, building a strategy, allowing them to transform their IT infrastructure. Ensuring they can keep up with the needs of their business and its internal and external stakeholders.
activ-it
Our Mission
Our Mission is to take full ownership for all that we do to protect those who trust us and to make lifelong clients from every customer contact.
Our Team
A highly skilled and certified team who, together, offer decades of experience in the technology industry. Led by our highly skilled management team and staffed by a certified and trained sales and techie team, Activ-IT provides IT support services for large and small projects, ongoing maintenance, or to supplement your staff. Our team of trained and certified engineers and technicians hold decades of experience in the technology industry. We create an environment where education and training are paramount for our teams. They are available 24×7 for remedial support to ensure you have support around the clock.
WORK WITH US
Why outsource your IT support?
Reduced IT Related Costs
The more IT challenges a business faces, the more costly IT solutions become. New resources are needed to keep up with the new demands of a growing business. IT departments do not always have the infrastructure or support in place to keep up with these demands.
Time Consuming Project Implementation
Most business projects require IT support. When your current IT resources cannot facilitate new or existing projects, the result is poorly executed projects with huge overruns in cost.
Limited IT Support Hours
With an internal IT support team, there is no IT support during holidays, weekends or after work hours. The business will have to resolve issues within working hours. However, outsourced remote support teams can be used to provide 24-hour support.
Traditional Technology Solutions
Upgrading to an external IT support service provider gives you access to more experienced and knowledgeable staff, who can provide your company with the best and most appropriate solutions.
Feature List
Services
Help Desk Support with 24/7 Activ Care
Help desk support is a vital tool for any business that doesn’t have an in-house IT team. Help desk support can vary depending on your business’s needs, but it’s most commonly used as a single point of contact for users who need occasional help with troubleshooting computers, printers, networks, wifi, etc.
24/7 technical support improves operational efficiencies by reducing time users spend to fix incidents or problems. This is especially beneficial if you have a fully or partially remote workforce or operate a 24/7 business yourself. With those employees working around the clock, 7 days a week, it’s imperative to have someone there that can support them when software or hardware goes down or stops working.
Infrastructure Assessments and Deployment
Activ-IT’s Assessment Services give you access to the expertise you need to ensure that your infrastructure, applications, processes, and projects are in line with your business goals. Let our knowledge to help you navigate your way through the technology landscape.
Managed Print Services
You depend on your printers to be ready for you when you need them. With managed print services , we take care of all your printing service and supply needs so that you’re free to spend your time on more important things. Managed print services coordinate operations on all of your printers, fax machines, scanning devices, copiers, and other multifunction devices. Through the power your IT network we oversee services all printing hardware, anticipating your need for parts and supplies so that you always have exactly what you need, when you need it.
Home Base & Remote Cloud Accessibility Solutions
Cloud services help businesses leverage the on-demand benefits of the internet with a cloud service provider. The cloud can replace the need for on-premise servers with little capital investment. These services appeal to most due to ease of use, scalability, and immediate access to company resources. The only physical requirement on your part is a dependable internet connection.
Our capable team is available to introduce you to the new way of work, from meetings to applications and network access, we are ready and available to take your business to the next level of productivity with.
Strategic and Operational IT planning
Sometimes an IT project is too large or technical to plan without having an experienced team of IT professionals on hand. If that’s the case, hiring your IT service provider for consulting services may be the solution. They can work with multiple departments or contractors to tackle projects like large-scale hardware and infrastructure overhauls or business-wide software and operating system updates, ensuring that no technical detail is overlooked.
Server and Storage Planning, Installation and Migration
Sometimes an IT project is too large or technical to plan without having an experienced team of IT professionals on hand. If that’s the case, hiring your IT service provider for consulting services may be the solution. They can work with multiple departments or contractors to tackle projects like large-scale hardware and infrastructure overhauls or business-wide software and operating system updates, ensuring that no technical detail is overlooked.
Retail Solutions
The retail industry has been around for years, expanding in size and boundaries, serving an increasing class of customers, the world over. Looking at the increasing demand and supply ratio, it is inevitable to get IT into the retail forum and make the most of retail software services and solutions that can facilitate rapid business growth and increased effectiveness. Retailers need to revisit their thought process and embed IT functionalities into their daily activities. From point of sale solutions, security data retention and accessibility via cloud services.
Backup, Disaster Recovery , Server Migration & Implementation
In the event of a disaster (such as a flood, fire, or computer virus), would your important data remain safe and sound? If your business isn’t already following the 3-2-1 backup rule, the answer is probably no. This rule states that your data should be stored in three separate locations: the source device (likely a computer or office workstation), your local backup device, and an off-site location (preferably through a cloud backup solution). Following the 3-2-1 backup rule ensures that the probability of all three copies of your data being lost are slim to none. Sometimes an IT project is too large or technical to plan without having an experienced team of IT professionals on hand. If that’s the case, hiring your IT service provider for consulting services may be the solution. They can work with multiple departments or contractors to tackle projects like large-scale hardware and infrastructure overhauls or business-wide software and operating system updates, ensuring that no technical detail is overlooked.
Drafting IT Policies and Procedures
Most small and medium sized organizations lack well designed IT Security policies to ensure the success of their cyber security strategies and efforts. The omission of cyber security policy can result from various reasons, but often include limited resources to assist with developing policies, slow adoption by leadership and management, or simply a lack of awareness of the importance of having an effective web security program in place. This is where the Activ-IT team is here to develop implement and enforce all Hardware, Software and Internet policies and procedures.
Equipment Sourcing and Servicing
Equipment procurement services from Activ-IT are designed to assist those companies with limited resources or experience to source the best IT equipment to suit their requirements.
We also provide after sales and Activ-Care service, for equipment purchased from us and your previously acquired equipment.
Asset Management
An asset management system will take all asset data and information and store it in one centralized place. Here, businesses can see trends, analyze data and monitor all assets a lot more efficiently.
But, that’s not all. A management system also eliminates time-consuming, and error-prone, methods such as using spreadsheets for asset tracking. Thus, allowing for better time and cost-efficient management.We also provide after sales and Activ-Care service, for equipment purchased from us and your previously acquired equipment.
Applications Design and Management
Whether you need custom app or web development to promote your business, provide users with a unique service, or simplify internal processes, we have the software development experience you need to get you fromBut, that’s not all. A management system also eliminates time-consuming, and error-prone, methods such as using spreadsheets for asset tracking. Thus, allowing for better time and cost-efficient management.We also provide after sales and Activ-Care service, for equipment purchased from us and your previously acquired equipment.
Paperless Solutions
It’s a world without filing, lugging around paperwork, and worrying about lost or stolen information. Costly accidents are a thing of the past as we step into a greener, more secure future. Costly recurrences, unproductive downtime and responsiveness and reliability issues will bother your business no more. Now more than ever, a tablet that is small and easy to disinfect is an asset and a safer way for your team and managers to work. Reducing administrative load is money and stress saved.
Network & Infrastructure Security implementation, Assessments and Audits
Along with all of the benefits provided by internet access come a mountain of security risks. Hackers, spammers, viruses, and data thieves run rampant across the internet, and without strict network security measures in place, your business’s data is constantly endangered. Network security inclusive of IT policies and procedures serves the purpose of preventing the unauthorized access to or theft of a computer network’s resources. Possible network security solutions include firewalls, anti-virus software, web filtering, patch management, built-in VPNs, and regularly scheduled check-ups from our team.
